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SolidTrail

Replace patched-together processeswith a CRM built around your workflow.

I design custom CRM systems for French small and mid-sized businesses that need clearer follow-up, fewer manual tasks, and one reliable place to run client operations.

When your commercial follow-up still depends on scattered tools, fragmented conversations, and isolated documents, missed follow-ups, duplicate work, and scattered information eventually slow the business down.

Information is scattered.

A lead sits in a spreadsheet, a follow-up lives in an inbox, a quote is buried in a PDF, and the client history is spread across multiple conversations.

Execution still depends on memory.

Next steps happen when someone remembers. Follow-ups slip, ownership gets blurry, and some opportunities quietly disappear.

RenewalDupont & FilsContract ends in 12 days
Unanswered quoteAgence LumièreSent 8 days ago
OnboardingClaire MartinPending for 5 days

Visibility is limited.

It becomes hard to see where deals stand, what is blocked, what converts, and what should be treated as the next priority.

Before, you patch things together. After, you manage with clarity.

The goal is not to add another tool. The goal is to turn scattered follow-up into one clear, centralized system your team can actually use every day.

Leads per week

3020100
W1W2W3W4W5W6

Avg. signing delay

18d

Pipeline

Stage
Count
New
4
Qualified
7
Proposal
3
Negotiation
2
Signed
8
Total
24

Team goals

Member
Calls
Emails
Reda B.
Reda B.
8 / 10
12 / 12
Achour H.
Achour H.
5 / 10
9 / 12
Michelle D.
Michelle D.
9 / 10
10 / 12
Nora B.
Nora B.
7 / 10
11 / 12

Recent Events

  • Reda B

    Reda B signed a contract ($2,400)

    1h ago

  • Achour H

    Achour H reached daily email goal

    15m ago

  • Michelle D

    Michelle D is on a new high-priority lead

    2m ago

  • Nora B

    Nora B scheduled a renewal follow-up

    just now

What I can build into your CRM

The scope depends on your business. The goal is not to pile on features, but to put the right modules in place for your team.

Who this kind of CRM is for

I mainly work with small and mid-sized businesses that already have real operational volume, an existing process, and a clear need to bring structure back into their workflow.

Energy brokers

Manage client files, pricing simulations, and contracts in one tool built around your process.

Consulting firms

Track ongoing missions, follow-ups, deliverables, and billing without juggling Excel and emails.

Real estate agencies

Centralise mandates, buyer contacts, and sales stages with clear visibility for the whole team.

Freelancers & commercial SMBs

Structure client tracking, quotes, follow-ups, and team goals in a tool that speaks your industry.

This is probably not for you if your business doesn't yet have a defined process, or if you're looking for a generic out-of-the-box tool.

How the project works

We start from your current workflow, the real friction points, and the information your team must track. Only then do we build the right system.

01

Review the current workflow

We map what you do today — tools, stages, and who owns what.

~ 2–3 days

02

Map the friction points

We identify what blocks, what gets lost, and what should be automated.

~ 1 week

03

Design the CRM structure and rules

We model your process in the system — pipeline, fields, rules, permissions.

~ 1–2 weeks

04

Build and iterate with the team

We build, test with your team, and adjust until it works.

~ 4–8 weeks

Your workflowdeserves better.

Book an intro call